Information Obtained from Customers
We obtain the following information from our customers.
● Name (including nicknames and pen names)
● Age or date of birth
● Gender
● Occupation, work history, educational background
● Email address
● Phone number
● Address
● Photos and videos
● Information regarding payment methods such as credit cards, bank accounts, and electronic money
● IDs used by customers on external services, and other information disclosed to linked parties as permitted by the privacy settings of external services
● Identification information generated using cookies
● Information regarding the OS and devices used by customers, such as IDs generated by the OS, device types, and device identifiers
● Customer behavior history on our website, such as time spent on the site, input history, and purchase history
● Usage history of our app, such as app launch time, input history, and purchase history
Purpose of Using Customer Information
We use the information obtained from our customers for the following purposes.
● For registration acceptance related to our services, customer identity verification, and authentication
● To manage the usage history of our services by customers
● For payment of usage fees
● To analyze customer behavior history in our services and contribute to the maintenance and improvement of our services
● To provide information about our services
● To send information about affiliated businesses and services
● To respond to inquiries from customers
● To address actions that violate our terms and conditions or laws and regulations
● To notify about changes, discontinuation, termination, or cancellation of our services
● To notify about changes to our terms and conditions, etc.
● In addition to the above, for the provision, maintenance, protection, and improvement of our services
Measures taken for safety management
Regarding the measures taken for safety management concerning the information obtained from customers, we will respond individually in accordance with the provisions of the law if you contact the inquiry address listed at the end.
Provision to Third Parties
Regarding the information obtained from customers, we will not provide personal data (as defined in Article 2, Paragraph 6 of the Personal Information Protection Law) to third parties (including those outside Japan) without prior consent from the customer.We do not provide it to third parties.
However, the following cases are exceptions.
● When outsourcing the handling of personal data to external parties
● If our company or our services are acquired
● When jointly using with business partners (If there is specific joint use, the details will be announced separately.)
● When disclosing personal information to payment companies for identity verification, billing address confirmation, and credit checks
● Other cases where legal provision to third parties is permitted by law
Access Analysis Tools
We use "Google Analytics" for access analysis of our customers. Google Analytics uses cookies to collect traffic data. The traffic data is collected anonymously and does not identify individuals. You can refuse the collection of this information by disabling cookies. Please check your browser settings for more details. For more information about Google Analytics, please check below.
Changes to the Privacy Policy
We may change the content of this privacy policy as necessary. In such cases, we will inform or notify you of the effective date and content of the revised privacy policy in an appropriate manner.
Contact Us
If you wish to disclose, correct, suspend, or delete your information, please contact us at the following email address.
connect@33club.jp
In this case, we will verify that the request is from you by requiring the presentation of a driver's license or other method specified by our company. Please note that for requests for information disclosure, a processing fee of 1,000 yen per request will be charged, regardless of whether the information is disclosed or not.
Name of Business Operator
Hengen Jizai Co., Ltd.
Name of Representative
Kensuke Nakanishi
Address of Business Operator
150-0031 Cerulean Tower 15F, 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Japan
Established on June 6, 2022