33club
33club
Distributor / Hengenjizai inc.
Instructional Officer / Kensuke Nakanishi
Location / Cerulean Tower 15F, 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Japan
Phone number / 050-4560-7115
Payment method /Credit card payment, deferred payment, carrier payment, convenience store payment
Amounts required in addition to the product price /
Consumption tax (10%), shipping fees, and fees determined by the payment method.
Application expiration date /
If payment cannot be confirmed within 7 days from the date of order, your order will be cancelled.
Product delivery time /
It varies depending on the product, but it will be shipped within 3 business days from the date of order. In addition, it may take some time during long holidays such as New Year's Day or depending on the product availability. Please also note that since the products we handle are handicrafts, it may take time for raw materials and production at the workshop. We will let you know even after your purchase and will respond as necessary.
Product delivery method /
Delivery by transportation company after arrangement by us
About returns and defective products /
●Handling of defective products If the product is damaged, soiled, or different from what you ordered We take every possible measure to ensure the quality of our products, but in the unlikely event that the product is damaged or soiled, or If the product is different from what you ordered, please contact us within 7 days after delivery. We will immediately return or exchange the item. (In this case, our store will pay the shipping fee.)
●If you are returning an item for reasons of your own convenience (other than product damage or stains), please contact us within 7 days of arrival. If you return the product, all shipping charges, transfer fees, cash on delivery, and handling fees will be borne by the customer. Please note that we cannot accept returns or exchanges in the following cases.
(1) Products that have been delivered for more than 8 days
(2) Products that have been used once by the customer
(3) Products that have been soiled or damaged by the customer
(4) If the product box, instruction manual, etc. have been soiled, damaged, lost, or discarded
(5)Products for which you requested gift wrapping
(6)Products processed by the customer
(7)After delivery, repairs, Products that have been cleaned
(8)Other Items that have a statement on each product page stating that returns cannot be accepted
Precautions regarding expressions and products /
There are individual differences in the expressions and reproducibility shown in this product, and we do not necessarily guarantee benefits or effects.
attention please